Jamaludin et al., 2017, p. 38). Internationalization
programs are beneficial for international students, for
their home university, and for the community of the
institution they visit, because it improves cultural
awareness and intercultural communication (Bista
and Foster, 2016).
Setting mobility mechanisms generates interest
toward HEI in prospective students that come from
upper-secondary educational systems. Hence, HEI
devote many resources to promote and publicize their
exchange programs, so new students and enrolled
students are motivated to participate in exchange
activities. According to Jamaludin et al. (2017), it is
important to monitor the motivation and satisfaction
of students participating in mobility programs,
because it allows students to take better advantage of
their mobility experiences, and if students are more
satisfied with their experiences abroad, they are
more likely to recommend them to their peers.
International mobility emerged in Europe during
the 1980s, as an activity where the brightest and most
adventurous students engaged with, at an individual
basis (Wächter, 2003). During the 1980s and 1990s,
neoliberalism, capitalism and globalization had a
worldwide influence (Kim, 2017). Pherali (2012)
claims that academic mobility is a consequence of
educational globalization and points toward the need
of reaching a better theoretical understanding of such
phenomenon, given the rich experiences of academics
involved in mobility activities, including linguistic,
social, and cultural elements. Many countries started
to engage in integration projects that were
characterized by: being conducted from cost-benefit
analysis models, following markets’ operations,
increasing productivity, and diversifying and adapting
nations to the modernization prevailing in the rest of
the world (González and Gómez, 2012).
Within such context, educational systems sought
to develop balanced mobility models that conciliated
economic changes with innovations destined to
satisfy human capital needs. For this reason,
worldwide higher education subsystems began to
manage student mobility programs, with the aim of
adjusting to market requirements (González and
Gómez, 2012). With a steadily-growing demand and
funding support, mobility numbers quickly increased
and mobility activities started to be organized by
international networks of institutions; as institutions
and policy makers believed that «it would somehow
be good for the future citizens and professionals
in an increasingly internationalized society»
(Stronkhorst, 2005, p. 292).
Knight (2005) sees internationalization as the
process of integrating the international, intercultural
and global dimensions with postsecondary
education’s objectives, functions and academic offer.
Gacel (2000) states that internationalization’s
objectives must consider the institutional scope and
universities’ formative function. Such conception
sees internationalization as an educational and
institutional renewal process, which is obliquely
incorporated to the institutional strategies and
transcendental functions embedded in universities’
culture, mission and vision. Hence, internationaliza-
tion includes global, international, intercultural,
comparative and interdisciplinary dimensions, all of
which aim to improve institutions, by optimizing
their quality, their teaching programs, research
products, and the relevance of graduates’ profiles
(Voloschin, 2011). Sebastián (2004) states that
internationalization allows, by integrating an
international perspective, improving institutional
processes (e.g. training, research, extension, offer and
capabilities), as well as enhancing community’s
mentalities, values and perceptions, while it also
represents a way of disseminating universities’
educational levels and milestones.
Internationalization strategies, apart from
offering mobility opportunities for students and
professors, can include: cultural extension, teaching,
academic training, management, patent development
and scientific research and publishing (Rodríguez-
Bulnes et al., 2016). These activities are sources of
evidence, which are useful when institutional policies
require internationalizing the curriculum, integrating
academic groups in international research networks,
participating in inter-institutional research projects
funded by international cooperation agencies, co-
publishing articles with researchers from foreign HEI,
providing an international scope to extension
programs, and enabling mobility for the teaching,
research, administrative and student functions
(Voloschin, 2011).